Create the ultimate customer experience
Complete your customers’ experience by integrating our API in your online store. This allows them to choose when they want to receive their purchases, to follow them online every step of the way, and to make use of all options and support. Top-quality service at no extra hassle for you.
Date of delivery
You customer can select the delivery day, from Monday through Saturday, up to two weeks ahead. Plenty of time to find a convenient moment.
Saturday delivery
DHL eCommerce also delivers on Saturdays. This is handy for customers who work all week.
Evening delivery
In the Netherlands, DHL eCommerce also delivers in the evenings between 6:00 PM and 9:00 PM on workdays. Perfect for customers who are not at home during the day.
Home delivery
Your customer can choose to have their parcel delivered at home. If they're not home at that moment, we can deliver to the neighbors.
DHL ServicePoint
If your customer is rarely at home, they can have their parcel delivered directly to a DHL ServicePoint. There are 3,000 ServicePoints across the Benelux.
DHL Locker
In several countries, customers also have the option of collecting their parcel from a DHL Locker, most of which are accessible 24/7. Lockers inside stores operate according to the store's opening hours.
Attract more customers with track & trace
Our track & trace was designed for seamless integration with online stores. This is important, as nearly everyone who orders online will trace the status of their parcel; preferably through the website of the seller. So, it's definitely worth it to offer this service to your customers.
Track & trace api for your online store
Our tools in your hands
If our API is linked to your online store, you can utilize even more opportunities during the customer journey, all the way from purchase through to delivery. By offering track & trace in your own online store, your customers will receive automatic notifications, and you'll increase the chance of repeat sales.
Long live the label service
Business is good and the orders in your online store are rolling in. That's great news! So, how handy would it be if the shipment labels were generated automatically? You've guessed it, we have an API for that too. In just a few steps you can link the label service to your systems. Quick installation, endless benefits.
DHL label service
Labels made easy
Automatically create shipping labels with the DHL label service. This saves you mountains of administrative hassle and makes processes clearer. Your employees will get the hang of this system in no time at all, saving you time and money.
Offering a DHL ServicePoint
More happy customers with a DHL ServicePoint
Your customers will be thrilled with the option of collecting their parcel at a DHL ServicePoint, as they don't have to wait at home for their order to be delivered. This is a great extra service that you can simply offer in your online store.
If you've added the delivery option to your online store with our API, your customers can arrange everything immediately. When placing their order, they can select a pick-up location. Once the parcel has arrived, they'll be sent a notification and they'll have a few days in which to collect their parcel.
DHL API advice
API Advice
Our APIs offer you many advantages, guaranteed. But if you have any questions about the installation or other matters, we're glad to help you with our free advice. Just leave your details here, and we'll get back to you to explain it all.