Shipment-related questions
Do you have a question about a specific shipment? Please contact our customer service, or create a ticket in My DHL Portal.
Invoicing
Do you have questions about your invoice? Please contact us by e-mail.
Commercial questions
Do you have questions about your contract, a new product? Please ask your Sales contact at DHL eCommerce.
Help with online tools
A question about My DHL Portal? Maybe you can find the answer in our user manual. If you need help with My DHL Portal, our API or plugins, please fill in the form below and we will contact you as soon as possible.