Shipping to consumers in Germany
Are you looking to ship packages to consumers in Germany? DHL eCommerce ensures smooth deliveries to all German addresses with our flexible service. Check out our shipping solutions.
What’s the maximum parcel size?
For both deliveries at home and through pickup points, the standard dimensions are: max. l 120 x w 60 x h 60 cm and 31.5 kg. Are you shipping a bigger package? No problem! You can ship packages up to a maximum length of 180 cm and a girth of 360 cm (l +2w + 2h). If your packages are heavier than 10 and 20 kg, they should have a weight icon on the label.
What do German consumers prefer?
Did you know? No less than 98% of German consumers buy from online marketplaces. And 93% say that delivery options influence their shopping behavior. Most Germans prefer home deliveries, closely followed by parcel machines. DHL eCommerce also thinks about what your German customers want.
Our parcel service in Germany
We deliver your package to Germany within 2 days (Monday through Saturday), straight to your customers’ doorsteps, or to one of our 22,500 DHL ‘Paketshops’ or 14,000 ‘Packstations’. Your client signs upon delivery, and you can track your shipment in real time with our track & trace feature. Returning parcels is quick and easy thanks to our DHL ‘Paketshops’ and ‘Packstations’.
Shipping cost to Germany
Shipping rates for a package to Germany? They depend on several factors, such as the size and weight of your package. To give you an idea: you can send a parcel of up to 5 kg to German consumers starting at just €11.15. Do you regularly ship to Germany? Take advantage of our interesting volume discounts!
My DHL Portal
Online shipping in just a few clicks
We like to make things easy for you. With My DHL Portal, our all-in-one shipping tool, you can create shipping labels in no time, schedule pickups, and track your shipments every step of the way. Want to integrate our convenient delivery options into your webshop? Kein Problem. With our free plug-ins, you’ll be settled in just a few clicks.
Shipping a parcel to a company in Germany
Sending a parcel to your business customer in Germany? With DHL eCommerce’s vast network, your parcel will be delivered in no time. Want to ship one or multiple pallets as well? We’ll take everything at once. Check out our shipping solutions.
Dimensions and weight
- Min. l 15 x w 11 x h 3,5 cm and max. l 120 x w 60 x h 50 cm
- Min. 500 gram and max. 31.5 kg per parcel
- Max. 2,500 kg and 12 m³ per shipment
Need to send a larger package to Germany? No problem! Contact us for a tailor-made quote.
Our service to Germany
We deliver your business packages to Germany within 2 business days, Monday through Friday during office hours. Business closed? We’ll try again, free of charge. Use our real time online track & trace feature, and be sure of a signature upon receipt.
Shipping rates for Germany
Shipping rates for a package to Germany? Rates start at just €22.77 for packages up to 5 kg to any company in Germany. The exact price depends on the weight and dimensions of your parcel. Added bonus: the more shipments you send, the cheaper the rate.
Pallet shipping to Germany
Also sending a pallet to a company in Germany? We’ll take everything in one go. DHL eCommerce’s pallet transport service delivers your pallets within 2 to 3 business days to any business address in Germany.
- Max. l 120 cm x w 100 cm x h 200 cm
- Max. 750 kg per pallet
- Max. 5 pallets and 2,500 kg per shipment
Shipping to other countries
Also sending a parcel or pallet to other countries? Enjoy our vast network throughout Europe. From France and the Netherlands to England. We ensure smooth international shipments to every European destination.
Do you have questions about shipping packages to Germany?
Take a look at the FAQs below.
How do I calculate the shipping costs for my international shipment?
The shipping costs for international packages or pallets depend on various factors such as weight, dimensions, destination, frequency of shipments, etc. Based on these factors, we always calculate a customized rate. Request your personal quote now.
Why do I need dimensions to calculate my shipping rate?
Your shipment will be weighed in two ways: the actual weight in kilograms and the volumetric weight, which is calculated based on the dimensions of your package (L x W x H in cm / 4,000).
The higher of the two determines the rate for your shipment. For shipping a large box of feathers, we look at the volumetric weight. A small box of bolts and nuts? Then we take the actual weight in kilograms.
Are there any additional costs to the shipping rate, such as import duties and VAT?
That depends on the terms of trade or incoterms agreed upon between you as the seller and the buyer abroad. Read more about the agreements in international trade and incoterms.
Do I need to include a customs invoice with my shipment?
When sending shipments to countries outside the European Union (e.g. Switzerland or Norway), you must enclose a pro forma invoice or a commercial invoice which are then used to carry out a customs clearance in the country of destination.
How long will my parcel take to reach its destination?
Delivery time depends on the destination. You parcel will be delivered the next workday within the Benelux. Delivery times differ for shipments to European countries outside of the Benelux. You can view the complete list of transit times here.
Can I also import a shipment from abroad via DHL eCommerce?
Importing a shipment is only possible within the Benelux. From other European countries, you can receive returns from consumers, but not actual import shipments.
Can I insure my shipment?
We handle every shipment with the utmost care. At the same time, we understand that your valuable packages require extra assurance. You can easily take out transport insurance with DHL eCommerce at an attractive premium. Read all about it.
What goods am I not allowed to ship with DHL?
You can send many things, but not everything. For safety reasons, we do not ship dangerous substances, products of extremely high value, fertilizers, etc. Check the full list of prohibited goods.
Which payment methods can I use?
You need an account number to send shipments with DHL eCommerce. This will give you custom rates according to your shipping profile. You pay for the sent shipments after you have received our electronic invoice which are sent every week via DHL e-Billing.