Clear communication
Always informed
From your warehouse to our sorting center and to your customers: recipients are informed about the location of their parcel every step of the way. If we've scheduled a delivery time, your customers can stay up to date via track & trace and we'll inform them via e-mail or text message that we are on our way with their parcel.
Seamless integration
Upgrade your online store with track & trace
Did you know that 82% of online shoppers follow their parcels online? And that 55% prefer to do this on the site where they placed their order? By offering track & trace in your online store, you add an extra service that will ensure that your customers return.
Easy integration
Our track & trace tool can be linked to your online store in just a few clicks in the recognizable yellow of DHL. Or use your own corporate identity by linking the tool with API integration. This service will lead to increased traffic to your online store, higher customer satisfaction, and improved chances of repeat sales. Want to know more?