Certain rules apply to the content of your shipment. For security reasons DHL cannot transport the following items:
- High-value products such as art, antiques, precious metals and stones, jewelry
- Perishable good; products that cannot or should not be transported unconditioned
- Food products, medicines and pharmaceuticals unless they have been packed well and can be shipped unconditioned
- Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports, property deeds, etc...
- Livestock
- Human organs and human remains, including ashes or samples taken for research such as blood, urine, feces, etc.
- Animals, both alive and dead (including insects), parts of animals (including fur, ivory, horns, antlers, etc...) and hunting trophies or stuffed animals
- Plants, except for flower bulbs and seeds
- Christmas trees, with or without root ball
- manure (substances) and plant food, not dissolved in water, both organic and synthetic fertilizers
- Illegal goods such as counterfeit products, imitation and pirated products
- alcoholic beverages and excise goods to destinations outside Belgium
- narcotics/drugs and products related to or resembling them, including (but not limited to) substances/products subject to the Opium Act and/or products containing CBD (Cannabidiol) and/or THC (TetraHydroCannabinol), both natural and synthetic
- Unaccompanied luggage
- Dangerous goods (chemicals, paint, fireworks, batteries, perfume etc.). Under certain conditions, some dangerous goods can be shipped in limited quantities. Read the article on shipping dangerous goods or speak to your DHL account manager.
- Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment.
- Products whose transport is legally prohibited in the country of origin, transit, or destination
- Products that require special facilities, safety precautions, or permits
- Products that can be considered offensive, such as pornography or goods that are politically sensitive. Also the packaging may not be perceived as provocative.
- Prohibited items such as complete original and imitation firearms and firearm parts, ammunition, explosives/explosive devices, military equipment, stabbing weapons, blunt weapons, and/or parts thereof, as described in the Weapons Act
- Watches valued at €5,000 or more
- Goods, software and technology that may have military applications or contribute to the production or proliferation of weapons of mass destruction (for example, nuclear weapons, chemical warfare gases or biological weapons). These are "dual use" goods as described in EU regulations 428/2009 and 2019/2199.