On January 1, 2025, a new Postal Law will go into effect in Germany with modified obligations for heavy packages. According to the new postal law, parcels that weigh more than 10 kilograms or more than 20 kilograms must be labeled as such.
The sender is responsible for the correct weight indication on parcels sent to Germany, both B2B and B2C.
If you are using My DHL Portal, the label-API or plug-ins, DHL eCommerce will take care of adding the correct weight icons to the label. Are you using your own software to create shipping labels? If so, please provide your labels with the appropriate icons by January 1, 2025 at the latest. Our experts can help you with this.
- The icon for your labels on packages between 10-20 kg can be found here.
- The icon for your labels on packages over 20 kg can be found here.
More information on this topic will follow at a later date. If you have a question about shipping heavy packages to Germany at this moment, please get in touch with your DHL contact person.