The provisions of the international CMR Convention apply to road transportation in Europe. DHL's liability for damage or loss is limited by law to 8.33 SDR (Special Drawing Rights) per gross kilogram, which is approximately €10 per kilogram.
High value, low weight? Insure your shipment!
DHL eCommerce always handles your shipments with the utmost care. But in case something does go wrong, you can add an additional transport insurance to your valuable shipments with a low weight. This way you are insured against damage or loss without a deductible. Taking out our insurance is easy, and you will get an attractive premium.
Leaflet additional insurance for businesses
Secure, easy and fast
These are the main benefits of a DHL eCommerce insurance:
- Full compensation: You are reimbursed for the entire replacement value plus transport costs.
- Easy: you choose the desired insurance amount in your shipping tool.
- No deductible
- Fast claim handling
- One invoice for transport and insurance
- The recipient has to sign for reception of the shipment.
Your shipments insured by default
Do you regularly ship valuable products? Then it might be interesting to insure all your shipments for an entire year. That way you benefit from an extra competitive premium. Interested? Your regular contact person will be happy to help you.